LWSC
Edams
An easy, branded mobile app to manage your utility in one place. Smooth navigation and a layout that makes key actions quick. Features Sign up & login: Use mobile number or email; verify with OTP. Home: Quick access to fault reporting, navigation, and account switching. Updates carousel: Staff can post notices, promos, and announcements. Report a fault: Submit leaks/burst pipes; location auto-detected or entered manually. Non-registered users can report via SMS OTP. Payments: Pay bills in-app using multiple payment gateways. Statements: See full transaction history with opening/closing balances, shown as charts or a list. Consumption: Track the last 7 periods in charts/tables and compare with the same period last year. Service requests: Update details, attach documents, and track request status in real time for utility account changes. Alerts: Push notifications for billing, debt management, disconnections, and other important updates—plus instant notices for new agreements or account changes.