mBCCS 2.0 - Viettel Telecom

- The mobile-based Sales and Customer Management System (mBCCS – mobile Business Customer Care Support) application supports the implementation of operations to optimize business processes and improve business performance.

- The mBCCS application integrates all business functions related to Viettel's sales and customer care services, including: sales management, customer management, channel management, toll collection management, infrastructure management, work management, reporting functions, multi-channel sales, electronic records, image recognition, SME operations, etc.